Privacy Policy
This Privacy Policy explains how the Provider as mentioned in the Terms processes personal data when users access or use our digital services (the "Services").
1. Who We Are
The Provider acts as the data controller under applicable data protection law.
2. Personal Data We Process
Depending on how you use the Services, we may process:
- Identification and contact data (e.g. mobile phone number)
- Billing and transaction data
- Technical data (e.g. IP address, device and browser information)
- Usage and subscription data
We do not intentionally process special categories of personal data.
3. Purposes of Processing
We process personal data to:
- Provide access to the digital entertainment subscription;
- Manage billing and customer support;
- Comply with legal and regulatory obligations;
- Maintain, secure and improve our Services.
4. Legal Bases
Processing is based on:
- Performance of a contract;
- Legal obligations;
- Legitimate interests;
- Consent, where required by law.
5. Data Sharing
Personal data may be shared with:
- Mobile network operators (Ooredoo) for billing purposes;
- Technical and hosting partners;
- Authorities where legally required.
We do not sell personal data to third parties.
6. Data Retention
Personal data is retained only for as long as necessary for the purposes described above or as required by law.
7. Your Rights
You have the right to:
- Access, correct or delete your personal data;
- Restrict or object to processing;
- Withdraw consent at any time;
- Lodge a complaint with a supervisory authority.
8. Security
We implement appropriate technical and organisational measures to protect personal data.
9. Cookies
Our Services may use essential and analytical cookies to ensure functionality and improve performance. Cookie preferences can be managed through your browser settings.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The most recent version will always be available via our Services.